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At Simply Mahj, we carefully prepare each order to ensure your Mahjong items arrive safely and in excellent condition.

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Affiliate Purchases

 

Items purchased through affiliate or partner websites are subject to that retailer’s individual shipping policies. Simply Mahj does not process shipping inquiries for purchases made through affiliate retailers.

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Simply Mahj Orders

 

Orders placed directly through Simply Mahj typically ship within 5–10 business days after order processing.

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Once your order has shipped, tracking information will be provided when available.

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Pre-Orders

 

Many Simply Mahj items are offered as pre-orders due to limited production runs.

By placing a preorder, you acknowledge that delivery timelines are estimates and may change due to production or shipping factors.

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Pre-orders will ship within 5–10 business days after Simply Mahj receives inventory and completes quality inspections. Customers will be notified with updates as they become available.

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Ordering In-Stock & Pre-Order Items Together

 

If in-stock items are purchased together with pre-order items, the entire order will ship once all items become available.

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For faster delivery of in-stock items, we recommend placing separate orders for pre-order and in-stock products.

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Return Shipping

 

Customers are responsible for return shipping costs.

 

All returns must be authorized by Simply Mahj prior to being sent back.